Refund/Exchange Policy:

• All items can be returned or exchanged with 14 days from purchase time.
• All return must have RMA (Return Merchandise Authorization) number.
• RMA number must be applied within 14 days from purchase time. Domestic return must arrive within 21 days from purchase time; International return must arrive with 30 days from purchase time.
• All return item must come with original packing unless pre-arranged.
• A copy of invoice and the reason for the return as well as contact information is required in return package.
• Customer assumes all costs of shipping the return to us unless pre-arranged.
• Shipping & handling is not refundable.
• All refunds & exchanges are subject to the final approval of our quality control division.
• Refund will be issued 1-2 business after return received.

Order Cancellation Policy:
Please submit any cancellation via email to sales@cellks.com. Email cancellations must contain the following: First
name, last name, order number, and email address. This information must be identical to the information originally
submitted on your order. Please provide contact information so that we may contact you if we have questions in
regards to canceling your order.